Support and service level agreements
All websites need ongoing support in place, not because they are unreliable, but because the world around them is constantly changing. New browsers, operating systems, hardware and frameworks all present potential issues for your websites and businesses.
With an affordable service level agreement in place to suit your business requirements, you can rest assured that any issues will be dealt with, usually before they become 'issues'.
With access to our support team through iCentric's dashboard, or by phone or email, your business need never be exposed to downtime for mission critical applications.