Features and functionality

iCentric is the 'must have' control system for businesses today. Browse the extensive list of major features to get an idea of what is included and how your organisation can benefit.

Website Management

  • Unlimited websites*
  • Unlimited e-commerce stores*
  • Unlimited domains and sub-domains*
  • Multi-lingual
  • Right to Left languages
  • Unlimited directories
  • Unlimited pages
  • Unlimited extranets
  • Unlimited intranets
  • Dynamic XML sitemap generation
  • Unlimited sitemap pages
  • Drag and drop navigation and hierarchy configuration
  • Robots Text editor
  • Favicon editor

Content Management

  • Page versioning
  • Page multi-language with versioning
  • Page compare and restore
  • Page cloning
  • Page moving (between websites and directories)
  • Drag and drop page ordering and hierarchy configuration
  • Configurable folders for easy page management
  • Page permission settings
  • Publish / unpublish scheduling
  • Actual Page Editing
  • HTML editor for advanced users
  • Rich media drag and drop (images, slideshows, galleries, video, audio, forms, social feeds, maps, documents, software downloads, accordions, flipbooks)
  • Mobile and tablet view management and preview
  • Meta-content management with unlimited meta tags
  • Category and tagging management
  • Content filter

Digital Asset Management

  • Unlimited File types
  • Unlimited file quantity (subject to HDD storage)
  • Unlimited folder creation
  • Drag and drop assignment
  • Asset 'in use' notification and directory
  • Asset linking (for selectable download variant)
  • Download tracking
  • Asset versioning
  • Asset language versioning
  • Permitted file type settings
  • Configurable custom fields for asset types
  • Assignable permissions
  • One click asset replacement

E-commerce Management

  • Unlimited stores*
  • Multi-currency option
  • Unlimited products
  • Unlimited product variants
  • Unlimted price options per product variant
  • Unlimited product attributes and attribute group option
  • Re-use products on multiple stores at multiple price points
  • Assignable categories for products
  • Regional tax options
  • Tax rate options
  • Stock management with low stock notifications
  • Stock location (warehouse) management
  • Fully variable shipping configurations for service type and region
  • Fully configurable discount codes
  • Special offer pricing with date scheduling
  • Recurring payment option for subscriptions
  • Order management with exportable results
  • Sales by product reports
  • Advanced product searching and filtering with product comparison
  • Related products for cross selling and upselling
  • Manual order entry for telesales departments
  • Automated Google Shopping feed
  • Automated order fulfillment API
  • Simple payment partner configuration

Article Management

  • Unlimited article page creation
  • Unlimited article type configuration (news, blog, views etc)
  • Share articles to multiple websites - re-usable content
  • Article commenting and posting
  • Article release date setting
  • Archive by release dates
  • Related content feature

User Management

  • Unlimited users
  • Unlimited role creation
  • Fully granular permissions per website, directory and language
  • User messaging
  • User activation / de-activation scheduling
  • SHA1 password hashing

Forms and Surveys

  • Drag and drop form builder
  • Re-usable forms
  • Form versioning
  • Three column responsive form layout
  • Editable form autoresponder
  • Submission message editor with separate page option
  • Assignable tab ordering
  • Multiple field types (text, numeric, date, radio buttons, multi-select lists, drop-down selector, rating slider, email, descriptive text, section dividers, user creation, file upload, file download)
  • Field groups (to make form creation easier)
  • Form submission reports
  • IP & Session logging for submissions
  • Form submission export

Email Marketing Campaign Manager

  • Unlimited template creation
  • HTML template uploader
  • Versioned templates with compare and restore
  • Unlimited subscriber lists
  • Unlimited campaign sending
  • Actual Page Editing for templates
  • Responsive email templates with responsive preview
  • Assignable permissions for templates, subscriber lists and campaigns
  • Drag and drop merged fields and unsubscribe / view in browser links
  • Real time statistics on opens, clicks, bounces, unsubscribes, spam
  • Template and campaign cloning
  • Campaign URL tracking
  • Subscriber pre-validation
  • Campaign test sending
  • Campaign send scheduling

Social Media Management

  • Unlimited social feed management
  • Unlimited users
  • Personalised social feed dashboard with tab creation
  • Create feeds from search queries
  • Post to multiple feeds simoultaneously
  • Post scheduling
  • Automated URL detection and shortening in posts
  • Assignable permissions for feeds, posts and statistics
  • Assert library search with file selection for posts
  • Channel statistics reporting

Customer Experience Management

  • Automated content delivery according to visitor device
  • Automated content delivery according to browser language and / or geo-location
  • Personalised content creation
  • User profiling
  • Visitor tracking and history
  • Configurable events and criteria for personalised content delivery
  • A/B Multivariant creation

Taxonomy Management

  • Unlimited taxonomy system
  • Drag and drop category hierarchies
  • Default category assignment
  • Category image assignment
  • Category colour assignment
  • Category language configuration
  • Universal taxonomy allocation (pages, products, articles, assets, locations)

Organisation Management

  • Organisation and location editor
  • Unlimited locations
  • Assignable categories to locations
  • Personnel editor
  • Configurable personnel to location listing

Dashboard and Intranet Features

  • Fully customisable intranet theme
  • User customisable dashboard
  • Unlimited concurrent users
  • Shortcut creation
  • Full internal search feature
  • Integrated help and user guides
  • Integrated support tab with ticketing system
  • Fully granular permission settings for all areas

Admin Features

  • User messaging
  • Multi-lingual admin support
  • API configuration centre with staging (sandbox) and live settings
  • Meta tag creator with bulk upload feature
  • Script editor with automated script addition to new pages and page versions
  • Deleted content manager with restore feature
  • Integrated website analytics with visitor identification
  • Published content report
  • Asset download report with user logging
  • Workflow reporting and notifications
  • Template manager with unlimited folder creation
  • Website and directory folder creation
  • Configurable custom data fields for each asset type
  • Email SMTP configuration
  • Email alias and recipient group managment
  • Page redirection manager (301 & 302) with bulk upload feature

Technology

  • Fully extensible platform
  • Commercial open source
  • Microsoft C# .NET MVC framework
  • Visual Studio support
  • Microsoft SQL
  • Microsoft coding standardisation and conformity
  • Lucene indexing with fast file searching
  • Content caching
  • Third party connectivity support (Payment gateway, CRM, order fulfillment, accounting, product integration, HR)
  • Multi-server ready
  • Extensible API
  • Universal front end framework and technology compatibility

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* Enterprise version only